Support

We answer every letter

Write to support@eleventh.app and a person will get back to you — usually within two business days.

Billing

Premium is $6.99/month or $49.99/year, billed through your Apple ID, and renews automatically. Cancel anytime in your iPhone's Settings → [your name] → Subscriptions — you keep Premium until the end of the period you've paid for. Refunds for App Store purchases are requested from Apple at reportaproblem.apple.com, and if anything looks wrong, email us and we'll help you sort it out.

Your account

To change your chart details, use the Profile tab. To delete your account and everything in it, email us from the address you signed up with — we'll confirm and remove it.

Common questions

Why can't I get a new reading today? On the free tier, the council speaks three times a week — your next reading opens automatically. Premium removes the limit.

Are readings advice? No. Readings are software-generated reflections drawing on astrological, numerological, and tarot traditions — made for contemplation, not as medical, financial, or legal guidance.

Who can read my reflections? Only you. Your writing is processed by software to season your readings; people don't read it. The Privacy Policy has the full picture.